(508) 828-7000

Services Standards

Our programs and services include:

Services Standard

Our vision is to be the preferred healthcare provider in our community and service areas. In alignment with our mission, our goal is to deliver compassionate healthcare.

  • We Seek to Understand Our Customer's Needs and Wants and Deliver the Service They Expect.
  • We Provide Service with Courtesy, Respect and Compassion.
  • We Take Steps to Prevent and Resolve Issues in Order to Maintain Customer Confidence.
  • We Improve the Processes That Deliver Service to the Customer.
  • We Respect the Privacy and Confidentiality Needs of Each Customer.
  • We Are Proud of Our Association with Morton Hospital and Our Mission to Serve Our Community and Service Areas.
  • We Demonstrate Pride in the Professionalism of Our Personal Appearance and in the Appearance of Morton Hospital Facilities.
  • We Partner With Each Other to Deliver Superior Service to Each Customer.