July 10, 2020

Steward Medical Group Practices Welcome Patients for In-Office and Telehealth Visits

Morton Hospital, a Steward Family hospital, has resumed offering elective health care procedures previously delayed by the coronavirus pandemic. As part of its “Safe & Ready” program, Morton Hospital has taken additional, necessary preparations to ensure patients can receive high-quality, compassionate care in a safe, carefully managed environment.

Steward Health Care’s early and robust preparation for the pandemic on a national scale allows it to proceed with an expansion of services to meet the needs of its patients and communities. Steward has collaborated with its world class physicians and developed protocols based on the latest clinical evidence to ensure the safety of patients and providers alike.

“From serious conditions to aches and pains, we know the health care needs of our patients and their families haven’t stopped,” said Heidi Taylor, Morton Hospital President. “That’s why our clinics and emergency rooms are open, and we are scheduling medically appropriate elective procedures. Coronavirus has presented us with new challenges, but Morton Hospital stands ready to meet all the health care needs of our community – in a safe, secure setting.”

Morton Hospital is adhering to a rigorous five-point standard ensuring patient safety, confidence and convenience:

  • A return of elective and outpatient services has allowed previously cancelled procedures to be scheduled as quickly as possible.
  • Any COVID-19 related care will take place in designated areas and/or at designated times, away from other patients and their families.
  • Emergency Department has been reorganized to be a safe place to treat all emergency patients.
  • A stringent cleaning policy has been implemented throughout the hospital.
  • A strictly controlled visitor and masking policy is required.

While the hospital is resuming elective surgery, Steward Medical Group primary care offices and specialty practices are welcoming patients back for in-office visits where appropriate and continue to see patients via telehealth virtual visits.

“We are pleased to expand the in-office visits we can provide to patients and at the same time continue to treat them from the safety of their homes through telehealth during the Phase 2 reopening,” said Michael Callum, MD, president of Steward Medical Group. “It is important that patients seek the care they need, and we have taken many steps at our practices to ensure they are as safe as possible for patient care.”

Steward Medical Group primary care practices and specialty practices have implemented the following:

Safe screening practices for all patients for COVID-19 prior to in-person office visits

Ready to quickly reschedule previously postponed appointments and procedures

Safe enhanced cleaning and personal protection procedures

Ready with safe social distancing at check-in, checkout and in reception areas

Safe provision of any COVID-related care in a separate and isolated area away from other patients and families

Ready to enhance safety by requiring surgical masks be worn by patients, staff, and providers while at an office visit

If you or a family member experiences a medical issue, it is important that you not delay care. Your local Steward hospital and our experienced emergency providers are ready to care for you, 24/7. Call 911 if you are having a medical emergency.

If you need a primary care appointment, please call your provider’s office or visit