Interpreter Services
Steward Health Care is working to improve the health care experience for our deaf, hard of hearing, and deaf-blind patients and visitors at our facilities through strategic expansion of equivalent access resources. The following is a list of "best practice" projects in-progress across our system. Please send inquiries, feedback, and suggestions to coordinator of Interpreter Services Christopher Ricciotti at [email protected]
Steward Health Care Contact List
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Carney Hospital |
Phone: 617-296-4000 |
TTY: 617-506-4327 |
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Good Samaritan Medical Center |
Phone: 508-427-3000 |
TTY: 508-588-1272 |
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Holy Family Hospital |
Phone: 978-687-0151 |
TTY: 978-659-6005 |
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Merrimack Valley Hospital |
Phone: 978-374-2000 |
TTY: 978-372-8179 |
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Morton Hospital |
Phone: 508-828-7000 |
TTY: 508-822-3898 |
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Nashoba Valley Medical Center |
Phone: 978-794-9000 |
TTY: 978-784-9595 |
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New England Sinai Hospital |
Phone: 781-344-0600 |
TTY: 781-341-2395 |
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Norwood Hospital |
Phone: 781-769-4000 |
TTY: 781-278-0232 |
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Saint Anne's Hospital |
Phone: 508-674-5600 |
TTY: 508-675-5653 |
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St. Elizabeth's Medical Center |
Phone: 617-789-3000 |
TTY: 617-789-2899 |
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Language Identification Cards
Steward Health Care has offered language identification cards called iSpeak cards to patients requiring spoken language interpretation for several years. Such resources make it much easier for patients to ensure their language needs are correctly identified and appropriately met. Encouraged by positive feedback from this prior initiative, Steward is now developing online access cards for deaf, hard of hearing, and visually limited patients. Our resources are already available for preliminary viewing, and we are working with our web development team to format entered information into an identification card our patients can print out on their home computers to carry with them everywhere. Stay tuned!
Health Education Resources
Steward Health Care believes that ensuring our patients are fully informed of the risks and benefits of complex procedures and tests is the best possible way to ensure that complications are minimized and outcomes improved. Consequently, we are researching ASL education video content to be hosted and/or linked on this site for the use of our patients. All suggestions for possible resources are welcome!
#1. DeafMD is an innovative website providing accurate, concise, and valuable health information in American Sign Language to the Deaf & Hard of Hearing population. Using health information created by two trustworthy and unbiased government sources—the Centers for Disease Control and the National Institutes of Health, DeafMD's team of healthcare providers, linguists, and educators translates this complex information into ASL.