During Your Stay

Admission & Accomodations

Upon your admission to Morton Hospital, we will work to get you to your room and make you comfortable as quickly as possible. An identification bracelet with your name and medical record number will be placed on your wrist for the duration of your stay.

Patients are assigned to a room dependent upon available bed space and the reason for hospitalization. We will make every effort to address any personal preferences you may have during your admission. Your health care team will quickly orient you to your surroundings, teach you to use the call bell, explain hospital routines, and discuss your plan of care with you and/or a designated family member or representative.

Hospitalist Staff
As a patient at Morton Hospital, you may be cared for by our team of hospitalists, which are physicians specially trained in the care of hospitalized patients. Working in collaboration with primary care doctors, hospitalists care for patients from the time they are admitted to the hospital until they are discharged. Hospitalists review care, prescribe medications, order tests and treatments, and coordinate follow-up care after discharge.

After admission to the hospital, patients are assigned to a registered nurse (RN). Your nurse will direct your care based on the care plan that your health care team has determined is right for you. See our ICU Staffing Reports.

ICU staffing report 2024
ICU staffing report 2023
ICU staffing report 2022
ICU staffing report 2021

Interpreter Services
Trained medical interpreters are available round-the-clock at no cost to patients, family members or significant others. American Sign Language (ASL) interpreters are available as needed to meet the communication needs of our deaf patients via video conferencing. In-person ASL interpreters can be booked through the Interpreter Services Department with advanced notice. In emergency or short-notice situation in which an interpreter isn’t immediately available, we will utilize a telephonic and/or video remote interpreter. To contact our Interpreter Services Department, please call 508-828-7379.

Patient Advocate
If you have care-related questions or concerns, feel free to speak with any of your caregivers at any time. Or, if you prefer, our patient advocate is available to discuss any concerns you or your family may have about your individual care or other issues. Call 508-828-7378 to speak with the patient advocate.

Morton Hospital offers open visiting hours for your family and friends. The only restrictions on visiting hours would be based on your medical condition, or if limitations are set by your physician.

Smoke-Free Environment
Our hospital is a smoke-free campus. Smoking is not permitted anywhere on the premises.


Whether you are on a regular or special diet, have cultural, ethnic or religious food preferences, or if you have specific food allergies or intolerances, we will accommodate your needs. Each morning of your hospital stay you will have the opportunity to choose your meals from our varied menu with the help of a representative from the Department of Nutrition and Food Services. Additionally, a registered dietitian is available to answer any questions you may have. Our meal service operates during the following hours:

  • Breakfast: 7-8:30 a.m.
  • Lunch: 11 a.m.-12:30 p.m.
  • Dinner: 4:30-6 p.m.

Telephone and Television
Televisions and telephones are available in all rooms at no cost to our patients. Telephone service includes local calls. Calls outside of Massachusetts are considered long distance and must be made collect or charged to your credit card.

Cell Phones
Cell phone use is allowed in the hospital except where the phone might interfere with patient safety or in areas where sensitive equipment is used. If you do need to use your cell phone, please speak in a low voice to not disturb the comfort of others.

Mail, Flowers and Newspapers
Mail and flowers may be sent to an individual’s attention in care of Morton Hospital and are delivered directly to your room.

Wireless Computer Access
Patients, families and other guests who want to stay connected while at Morton Hospital can enjoy the Steward Guest Internet Service. Morton Hospital’s free wireless service gives you easy access to the Internet throughout the hospital campus.

Spiritual Care Services
Eucharistic ministers provide communion on a daily basis to our Roman Catholic patients. A Deacon is in the hospital on Monday, Tuesday, Friday, Saturday and Sunday. On Wednesday and Thursday, local priests visit the hospital in place of the Deacon. Priests are available on an on-call basis for emergencies 24 hours a day, seven days a week. Bibles are available in English, Spanish and Portuguese.